FAQ

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  • How long will it take to get a reply after we send you an inquiry?
    On working days, we will reply to you within 12 hours after receiving the inquiry.
  • Are you a direct manufacturer or a trading company?
    We have our factory, and we also have our international trade department, we produce and sell by ourselves.
  • What products can you provide?
    We mainly produce precision steel castings in stainless steel, carbon steel, and low alloy steel materials.
  • Which fields of application are your products mainly involved in?
    Our company's product range includes noodle machines, biscuit machines, dumpling machines, and other kitchen appliances.
  • Can you do customized products?
    Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers. In addition, OEM services are also provided for customers.
  • What is your company's production capacity?
    The company's annual production capacity is about one million pieces.
  • How many employees does your company have, and how many of them are technicians?
    The company has more than 100 employees.
  • How does your company guarantee product quality?
    We will have corresponding inspections after each process. For the final products, we will conduct full inspections according to customer requirements and standards.
  • What is the payment method?
    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF, or other methods. For mass production, we usually pay 30% in advance and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.
  • How are the goods shipped to customers?
    Usually, we ship by sea because we are in Yongkang, we are very close to the port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also transport them by air, and the airport is very close to us.
  • Where are your goods mainly exported to?
    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.